Due to the customization of your order you cannot return the order and no refunds or credits can be given. Please be sure to ask any questions that you might have before you place your order so that you can be sure that you will be fully satisfied with the finished product
If you receive your order and notice an error please notify us by phone or email within 5 days of receipt of your order. If we have not printed exactly what appeared on your order form or the final proof which you approved, we will reprint the order as quickly as possible at no cost to you. If, however, we have printed exactly what appeared on your order form or the final proof which you approved and you subsequently realize that it is incorrect (if, for example, there is a misspelling or if you omitted some information), we will reprint at a reduced price. You are responsible for the cost of this reprint. We do everything possible to eliminate errors but you are ultimately responsible for errors on order forms or proofs which are approved by you.
Please check your order form or proofs very carefully to avoid reprints!!