This is the only fine print you will find on our site.
We did this to try to get your attention, so we can explain our procedures to you.
Ordering Process
This is a three step procedure It is as easy as 1-2-3.
1: When we receive your order within 24-48 hours, you will receive a pdf file in your e-mail with a proof of your order.
This is to make sure everything is correct. If you want to make any changes, just e-mail us and within 24 hours
we will send an updated proof.
2: When we receive your approval, we will send your order to be printed, this can take from 3-4 days.
Allow more time during holidays.
3: Orders are usually shipped within 24 hour of being printed.
Shipping Process
Explanation of shipping procedures for UPS and USPS These are the two carriers we use
UPS
SHIPPING TYPE USED
Ground Shipping takes 2-7 business days in addition to the time it takes to
process, package, and ship your order (hand over to the carrier).
3rd Day Shipping takes 3 full business days to arrive after shipment.
2nd Day Shipping takes 2 full business days to arrive after shipment.
Overnight Shipments will arrive the next business day.
Business days DO NOT include Saturdays, Sundays or Holidays.
No shipments are made Saturdays or Sundays. Saturday delivery is available on certain items at extra charge. Items shipped do not require a signature for delivery unless you specify differently.
The Delivery Address
Please remember ground shipping can take up to 6 business days to arrive. Please be sure to provide us with complete and accurate delivery information including an accurate zip code. We will have to charge a $15.00 address correction charge if a bad address or zip code is supplied. Your street address, apartment or room number is required on all orders for delivery. For business addresses, include recipient's name, company names, suite number or department number and (if possible) the telephone number. Carriers may or may not leave a package at the door if no one is home. We have no control over which packages are left at recipient's door and which packages are not. This may cause a delay in receipt of your package if your recipient is not available to sign for the delivery. ACC Designs cannot be responsible for deliveries that are delayed if no one is available to sign for the package or if the package is left at the door and becomes lost or stolen.
USPS
SHIPPING TYPES USED
Priority Mail takes 2-5 business days in addition to the time it takes to process, package, and ship your order
(hand over to the carrier).
Express Mail takes 1-2 business days
Insurance
If you would like Insurance added to your order, please choose shipping with insurance. The Insurance charge is $5.00 per order.
Please consider carefully when making the decision to purchase Insurance.
If you purchase Insurance and your package is lost or damaged, we will reprint your entire order and ship to you with the same shipping method you chose, for free.
SELECTING INSURANCE ONLY COVERS ITEMS LOST IN TRANSIT ONLY
If you do not purchase insurance, we cannot be held liable for lost packages. The USPS does not take responsibility, so we cannot either. If you do decide to purchase Insurance, keep in mind the USPS requires a 30 day wait time ore they will file a claim for lost packages. This is USPS policy, not ours. You will need to comply with the USPS guidelines for getting your refund. This process can sometimes take several months. As soon we receive the refund from the USPS, we will forward the refund to you. We cannot refund you any sooner.
Delivery Times
The time of day your order is placed, method of delivery you choose, weather conditions, delivery location, holidays and occasional delays by carriers can all impact the delivery time and arrival date of your order. ACC Designs always strive to do everything possible to expedite your order, however we do not guarantee specific times and dates of arrival. Deliveries to remote areas possibly take longer. Additional shipping charges apply for Alaska and Hawaii.
